What Americans Complain About — Company by Company
Every year, hundreds of thousands of people file complaints with the Consumer Financial Protection Bureau about banks, credit card issuers, lenders, credit bureaus and debt collectors. MoneyWatchUSA turns that public database into a plain profile for each company: how many complaints, about what, and how the company responded. It is a record of what people reported — not proof of wrongdoing, and not financial advice.
Complaints by state
Pick a state to see how complaint volume there compares, per capita, once state pages are published.
What this site covers
Complaint volume for a company, the trend over time, the most common product and problem, and how promptly the company responded.
Credit cards, mortgages, debt collection, credit reporting, money transfers — each with its own complaint breakdown.
Complaints by state, normalized to population so a big state doesn't automatically look worse.
Two companies side by side on volume, top problems and response record.
The complaint database is being loaded now. See About the Data for the source and how we read it.